Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–5 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping times vary depending on location and fulfillment source.
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United States: 4–10 business days after processing
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International: 7–15 business days after processing
Shipping rates are calculated at checkout or applied as a flat rate when available.
Please note that all delivery times are estimates and are not guaranteed.
Split Shipments
Orders may arrive in separate shipments depending on item availability and fulfillment location.
If your order is split into multiple shipments, you will receive separate tracking numbers for each package.
Shipping Delays
We are not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided at checkout.
Address Accuracy
Customers are responsible for entering the correct shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact the carrier directly for assistance.
Contact
For any shipping-related questions, contact:
info@sketchbookarchives.com